A legal disclaimer

Privacy Policy

Code Blue Car Care Effective Date: January 17, 2026

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1. Introduction

Welcome to Code Blue Car Care ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

By using our website, booking our services, or communicating with us, you agree to the terms of this policy.

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2. Information We Collect

To provide mobile detailing services ("The Service") at your location, we collect the following categories of information:

• Personal Identification Information: Name, phone number, and email address.

• Location Data: Service address (home or office) and gate codes/access instructions required for our mobile unit to reach your vehicle.

• Vehicle Information: Make, model, year, color, license plate number, and photos of the vehicle’s condition (for quoting and service records).

• Payment Information: Credit card details and billing address. Note: We utilize third-party payment processors (e.g., Square, Stripe) and do not store full credit card numbers on our local servers.

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3. How We Use Your Information

We use your data for the following "Business Purposes":

• Service Delivery: To navigate to your location and perform the requested detailing services.

• Communication: To send appointment confirmations, "On My Way" notifications, and service completion updates.

• Transactions: To process payments, issue invoices, and manage "Life Support" memberships.

• Safety & Liability: To document pre-existing damage to vehicles before we begin work.

• Marketing: To send promotional offers or reminders (e.g., "Time for your 6-month ceramic check-up"). You may opt-out of these communications at any time.

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4. Photography & Media Release

As a detailing business, documenting our work is vital.

• Service Records: We may take photos of your vehicle for internal records to document pre-existing damage.

• Marketing: We may use "Before & After" photos of your vehicle on our website or social media to showcase our work.

• Privacy Protection: We make a good-faith effort to obscure or crop out license plates and specific background identifiers (like house numbers) in marketing photos. If you do not wish for your vehicle to be featured on social media, please notify us in writing or at the time of service.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We only share information in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our business (e.g., CRM software for booking, payment processors).

• Legal Compliance: We may disclose information if required by law (e.g., to comply with a subpoena or legal process).

6. SMS/Text Message Communications

By providing your phone number, you consent to receive text messages regarding your appointment (e.g., arrival times, quotes).

• Marketing Texts: If you opt-in to marketing messages, we may send periodic offers. You can reply "STOP" to any message to opt-out.

• No Sale of Data: Mobile information will not be shared with third parties/affiliates for their marketing/promotional purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy.

10. Contact Us

If you have questions or comments about this policy, you may contact us at:

Code Blue Car Care Email: info@codebluedetailing.com

Phone: (803) 470-6696